Kurz, knapp und manchmal etwas kryptisch.
QM lebt von klaren Strukturen- und von einigen Abkürzungen. Wer im QM unterwegs ist begegnet regelmäßig Akronymen. In diesem Abschnitt bringe ich Licht ins Buchstabengewirr, erkläre die wichtigsten Abkürzungen und zeige was hinter dem Buchstabensalat steckt
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